hearing clinic
Your patients hear poorly. Voicemail is the worst possible greeting.
When callers have hearing loss, a recorded message makes them hang up. The agent speaks clearly, repeats when needed and books the appointment.
Three moments when the phone rings into the void
- An older caller phones about a hearing aid adjustment and did not understand the greeting.
- A family member calls on a parent’s behalf to set a hearing test.
- A battery or accessory to order, with a scheduling question.
Your trade’s vocabulary
Transcription is tuned for Quebec French and English, and picks up the words your patients actually use on the phone, for example:
- hearing test
- hearing aid
- adjustment
- hearing aid specialist
- ear mould
The same agent, configured for you
There is no separate agent per profession. It is the same agent, given your services, your practitioners, your opening hours and your closures. That is what makes it talk about your hearing clinic and not somebody else’s.
Read more: our full article on hearing clinics.