dental clinic
An agent that answers while your hands are in a patient’s mouth
In dentistry the front desk is busiest exactly when the phone rings most: early morning and late afternoon. The agent takes the call, books into your calendar and lets you work.
Three moments when the phone rings into the void
- It is 8:10 a.m., the waiting room is filling up and three people call at once for a cleaning.
- A toothache at 4:50 p.m. on a Friday: the caller wants to know if they can be seen today, not leave a message.
- A patient wants to move an appointment and check whether their hygienist is free next week.
Your trade’s vocabulary
Transcription is tuned for Quebec French and English, and picks up the words your patients actually use on the phone, for example:
- cleaning
- scaling
- filling
- crown
- dental hygienist
The same agent, configured for you
There is no separate agent per profession. It is the same agent, given your services, your practitioners, your opening hours and your closures. That is what makes it talk about your dental clinic and not somebody else’s.
Read more: our full article on dental clinics.