occupational therapy clinic
Long assessments, complex files, one phone line
Between home assessments and reports, nobody is watching the line. The agent answers and books what can be booked.
Three moments when the phone rings into the void
- A workers’ compensation file to start, with an assessment to schedule quickly.
- A caregiver calls about adapting a home.
- A follow-up to move because the home assessment ran long.
Your trade’s vocabulary
Transcription is tuned for Quebec French and English, and picks up the words your patients actually use on the phone, for example:
- functional assessment
- home adaptation
- occupational therapist
- report
- referral
The same agent, configured for you
There is no separate agent per profession. It is the same agent, given your services, your practitioners, your opening hours and your closures. That is what makes it talk about your occupational therapy clinic and not somebody else’s.
Read more: our full article on occupational therapy clinics.