aesthetic clinic
Treatments are long; calls arrive in the middle
A treatment runs an hour and the phone rings three times during it. The agent answers, describes what is offered and books the appointment.
Three moments when the phone rings into the void
- A client wants the duration and price of a treatment before booking.
- An appointment to move because the required preparation was not done.
- A consultation request at 9 p.m. after an online search.
Your trade’s vocabulary
Transcription is tuned for Quebec French and English, and picks up the words your patients actually use on the phone, for example:
- consultation
- laser hair removal
- facial
- injectable
- package
The same agent, configured for you
There is no separate agent per profession. It is the same agent, given your services, your practitioners, your opening hours and your closures. That is what makes it talk about your aesthetic clinic and not somebody else’s.
Read more: our full article on aesthetic clinics.