optometry clinic
Between the exam room and the eyewear counter, the phone waits
Staff are split between exams and sales. The agent takes exam and follow-up calls without anyone leaving their post.
Three moments when the phone rings into the void
- A parent wants exams for two children on the same day, after school.
- Someone asks whether the exam is covered at their age and how long it takes.
- An annual exam reminder to reschedule while the optometrist is with a patient.
Your trade’s vocabulary
Transcription is tuned for Quebec French and English, and picks up the words your patients actually use on the phone, for example:
- eye exam
- contact lenses
- prescription
- retinal exam
- optometrist
The same agent, configured for you
There is no separate agent per profession. It is the same agent, given your services, your practitioners, your opening hours and your closures. That is what makes it talk about your optometry clinic and not somebody else’s.
Read more: our full article on optometry clinics.