physiotherapy clinic
You treat all day. The phone does not stop.
Solo or small-team physio: every call missed during a treatment may be a new patient booking somewhere else. The agent answers while you work.
Three moments when the phone rings into the void
- A patient wants to move Thursday’s session and check whether the other therapist is free the following week.
- A new patient referred by their doctor calls at lunch — nobody at the desk.
- A block of six sessions to reschedule after a work stoppage.
Your trade’s vocabulary
Transcription is tuned for Quebec French and English, and picks up the words your patients actually use on the phone, for example:
- initial assessment
- follow-up session
- manual therapy
- treatment plan
- referral
The same agent, configured for you
There is no separate agent per profession. It is the same agent, given your services, your practitioners, your opening hours and your closures. That is what makes it talk about your physiotherapy clinic and not somebody else’s.
Read more: our full article on physiotherapy clinics.